Custom Fabricator
Solutions

 

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Questions?

Sales / Product Info
1.855.660.5905  or  email »

Technical Information
1.734.654.4872  or  email »

 

Operational support

Our sophisticated requirements, established process and dedicated support team will help our fabricator partners maximize quality, efficiency and most importantly, customer satisfaction.

Guardian’s Channel Development Team and Field Certification Engineers (FCEs) roll up their sleeves and get involved in optimizing all aspects of our fabricator partner’s operation including order entry, electronic data interface (EDI), inventory management, equipment set-up, process review, preventative maintenance, packaging, loading and trucking.

Quality support and troubleshooting

Just like our Guardian float glass, when the situation demands it, Guardian extends our unparalleled customer service to on-site issue resolution — often arriving at your door within 24 hours. 

Guardian stands behind you from start to finish with on-site technical support.

Guardian’s team provides our channel partners with complete training and problem analysis including:
 

  • Quality systems
  • HT settings and temperatures
  • Racking and Packaging
  • Operator training
  • Furnace "recipes"
  • Loading and unloading procedures
  • Equipment maintenance
  • Washer set-up
  • Process flow improvement
  • Glass handling
  • Sealant failure investigation 
  • Yield optimization

 

Need to reach our Science and Technology Center today? Call 888.521.9734 or send us an email ».



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1.855.660.5905

Technical Info
1.888.521.9734
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